UX & Human Factors Researcher

Making complex systems work for people.

I'm a UX and human factors researcher and a PhD student at Arizona State University. I work across healthcare, accessibility, aerospace, and education — turning behavioral evidence into design.

Parkhi Malhotra
Currently

PhD student in Human Factors Engineering at Arizona State University, and a Graduate Research Assistant in the Systems Psychology Lab — building and evaluating a VR team-training environment for combat medic lifesavers on Meta Quest 3.

Worked & collaborated with
Arizona State University/Honeywell Aerospace/U.S. Army CCDC Soldier Center/Nasscom Foundation

Selected work

Research and design across healthcare, accessibility, aerospace, education, and team performance.

VR study poster
Doctoral ResearchHuman FactorsVR

VR Team Training for Combat Medics

Nov 2024 – Oct 2025
How do you tell whether a team is coordinating well?

A first-author heuristic evaluation of an immersive VR training environment, built with the ASU Systems Psychology Lab.

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Hospice caregiver app
HealthcareUX ResearchDesign

Streamlining Hospice Documentation

Oct 2025 – Dec 2025
The errors weren't technical — they were behavioral.

A dual-interface system that reduces caregiver load, built from interviews and Wizard-of-Oz testing.

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SAMS flow
AccessibilityAerospaceUX Research

Smart Accessibility Management

Jan 2025 – May 2025
Not a cabin problem — a transparency problem.

One system that carries a passenger's accessibility needs from booking to deplaning. With Honeywell.

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Firefighting UAV
Human Factors · Systems
Human FactorsSystems Design

Firefighting UAV

Aug 2023 – Dec 2023
A cockpit for three operators, under wildfire pressure.

Workspace, alerting, and automation design for a three-role UAV ground control station.

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StrongMind LMS
Ed-Tech · UX Research
Ed-TechUX Research

StrongMind LMS

2024 – 2025
“Students are disengaged” is a symptom, not a problem.

Mixed-methods research (16 interviews, 9 surveys) that became a prioritized redesign roadmap.

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Doona SensAlert
UX · Product Critique
UXComplianceStrategy

Doona SensAlert

Oct 2025
A presence system marketed as a safety system.

A UX critique, compliance review, and go-to-market strategy for a child-safety product.

View project →

About

Parkhi Malhotra

I sit between behavioral science and design — and I came to it from engineering.

I started in computer science, which keeps me comfortable with data, metrics, and constraints. But people were always the point. So I moved toward research that starts from behavior: interviews, usability studies, and structured evaluations that show what people are really doing — then let that evidence drive design.

My doctoral work at ASU looks at how teams coordinate under pressure, using an immersive VR environment to train and study combat medic teams. My work spans hospice documentation, air-travel accessibility, ed-tech usability, and safety-critical systems — with a through-line of high-stakes, human-centered problems.

BooksWritingArtThe outdoors

Experience

Dec 2023 – May 2026

Graduate Research Assistant

Built and evaluated an immersive VR environment for team training of combat medic lifesavers on Meta Quest 3, with an emphasis on usability and error-aware task workflows.

ASU · Systems Psychology Lab
Jun 2022 – Jul 2023

Innovation Strategist & UX Research Mentor

Mentored 20+ interdisciplinary student teams through the full research and product-design process, from concept to functional prototype — several evolved into student-led startups.

Nasscom Foundation · India
Nov 2020 – Jul 2021

UX Designer & Researcher

Partnered with engineering to design a B2B e-commerce platform that streamlined product operations by 30% in 6 months; ran usability assessments with 50+ participants to find critical friction points.

Sanridge · India

Education

Expected Dec 2028

PhD, Human Factors Engineering

Arizona State University
2023 – 2025

MS, Human Systems Engineering (UX Research)

GPA 3.8

Arizona State University
2019 – 2023

B.Tech, Computer Science Engineering

GPA 3.71

GGSIP University · India

Skills & methods

Research

Customer discovery · User research · Usability testing · Experimental design · Heuristic evaluation · Cognitive task analysis · Journey mapping · Use-error analysis · Requirements design

Data & Analysis

Statistical analysis (R, SPSS) · Qualtrics · A/B testing · Mixed-methods research

Design & Tools

Figma · Miro · Adobe XD · Information architecture · Prototyping · Human-centered design